Kindle Tips: Content not downloading

If you are not receiving your items on your kindle here are a couple of things to try:

  • Try the “Check for New Items” pick in the menu. I personally have never had luck with this option…
  • Check your Download Queue on www.amazon.com, to make sure that you did indeed purchase the book
  • Make sure your wireless switch is in the “ON” position
  • Make sure you have a fully charged battery, if the battery gets too low then it will not connect
  • On the home screen follow these steps (What this does is a software rest and the Kindle goes through additional protocols that are not performed by using the On/Off switch)
    1. In the main menu pick settings
    2. after the settings page loads click the menu button again and choose restart
    3. Wait for the Kindle to reboot and the Wireless to start up
  • Flip the Kindle over remove the gray cover and do a hard reboot by sticking a pin or paperclip in the tiny hole
  • Contact Amazon, their reps are quite nice.
Posted in Kindle. Tags: . 1 Comment »

One Response to “Kindle Tips: Content not downloading”

  1. switch11 Says:

    please let me know if this is the wrong place to post this –
    hi – i run an amazon kindle blog theKindle.wordpress.com and viewership has been climbing steadily and I’m actually launching a social network for kindle owners and book lovers.
    We’re in pre-Alpha right now with the Alpha Release on 21st July (we’ll also be moving to a more book friendly url).
    Would appreciate it if you could join and give some feedback.
    More details at http://thekindle.wordpress.com/2008/07/12/social-network-for-kindle-owners-and-book-lovers/ including ‘3 Free Kindles in the first 3 months’ promotion and other information.


Leave a Reply